ACER| ISO & Service Quality

Lowongan kerja Terbaru ~ Acer Since its founding in 1976, Acer has achieved the goal of breaking the barriers between people and technology. Globally, Acer ranks No. 2 for total PCs and notebooks. A profitable and sustainable Channel Business Model is instrumental to the company's continuing growth, while its multi-brand approach effectively integrates Acer, Gateway, Packard Bell, and eMachines brands in worldwide markets.
Acer strives to design environmentally friendly products and establish a green supply chain through collaboration with suppliers. Acer is proud to be a Worldwide Partner of the Olympic Movement, including the Vancouver 2010 Olympic Winter and London 2012 Olympic Games.

Over 30 years of making history in the fast-paced IT industry, Acer’s far-reaching strategy of focusing on R&D and marketing development has laid the foundations and created a company ready to embrace the challenges of the future. The Acer Group employs 8,000 people worldwide. Estimated revenues for 2010 reached US$19.9 billion.

Acer Indonesia ranks among the world's top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company's long-term vision and direction, to bridge the gap between technology and its users.

Now we are looking for a dynamic people to fill up the position of :

ISO & Service Quality
Responsibilities:

* Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
* Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
* Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
* Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
* Facilitate and assist Quality Improvement Team in achieving improvement projects.
* Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.

Requirements:

* Male
* Minimum Bachelor Degree in Management or Technical,
* Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
* Good communication and interpersonal skill
* Willing to travel frequently
* Having a teaching skill will be advantage
* Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.

If you meet the qualification, please send your resume with recent photograph, current
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